Policies and Guidelines

E-mailing Invoice Mandatory for Amazon Inbound Pickup Service (ATS)
For FBA shipments sent through Amazon Inbound Pickup Service (ATS), the invoice must be e-mailed by you to Amazon at in-aips-invoice@amazon.com, one day pri...
Fri, 25 Sep, 2020 at 2:59 PM
Improved consignment tracking visibility through Amazon Inbound Pickup Service (ATS)
To improve the experience further, Amazon has now added additional tracking events in Seller central to offer greater visibility and transparency of our ser...
Fri, 25 Sep, 2020 at 3:02 PM
Revision to Removal Packages Acceptance Guidelines at Amazon.in
This is with respect to our earlier communication titled Changes to FBA Reimbursements policy effective July 1, 2018. There are certain clarifications that ...
Fri, 25 Sep, 2020 at 3:03 PM
Amazon.in Reimbursement policy for undelivered and customer rejected shipments
Amazon will reimburse the following fees inclusive of taxes for all undelivered FBA and Easy Ship units, and the customer rejected units above 8% of FBA shi...
Mon, 5 Oct, 2020 at 3:24 PM
Amazon.in Reimbursements policy during COVID-19 period
We appreciate your understanding and patience over the last few weeks, as we had to make necessary changes to our business processes to be able to best s...
Mon, 5 Oct, 2020 at 3:26 PM
Amazon.in Seller Flex COVID-19 Damage policy - FAQ
What is the change in policy? In light of the ongoing situation due to COVID-19 pandemic and its likely impact on sellers, we are introducing a tempor...
Mon, 5 Oct, 2020 at 3:27 PM
Amazon.in TDS Reimbursement Process
What is Tax Deducted at Source (TDS)? Tax Deducted at Source (TDS) is a method of collecting tax at the source of income. Under this system, tax is deducte...
Mon, 5 Oct, 2020 at 3:28 PM
Amazon.in Seller Flex Lost and Damaged Inventory Reimbursement policy
Amazon does not take any liability for products that are damaged or lost in the Seller’s premises and will not pay for or entertain any claims for reimburse...
Mon, 5 Oct, 2020 at 3:30 PM
Amazon.in FBA and Seller Flex Refund and Reimbursement Policy for Non-Returnable Products
This page explains the FBA and Seller Flex Refunds and Reimbursements policy for Non-returnable products and provide clarifications for your better understa...
Mon, 5 Oct, 2020 at 3:31 PM
Amazon.in Easy Ship and MFN Refund and Reimbursement policy for Non-returnable products
This page explains the ES and MFN Concession policy for Non-returnable products and provides clarifications for your better understanding. Kindly read below...
Mon, 5 Oct, 2020 at 3:32 PM