FAQs

How many messages can I send in a day?
Amazon limits how many messages your account can send in a day. This limit is 5 times your average daily orders (calculated from the past 7 days) + 500.  I...
Fri, 25 Sep, 2020 at 1:03 PM
What happens after I have completed the setup process?
Once you've completed the set up process your products, orders and feedback will be imported from Amazon. Please allow 4 hours for Amazon to send it ac...
Fri, 25 Sep, 2020 at 1:05 PM
How do I disable notifications about opted out emails?
To disable the notification when an email has bounced back can easily be done in your Amazon Seller Central account settings. The first step to take is ...
Fri, 25 Sep, 2020 at 1:07 PM
What is the difference between a Seller Feedback and a Product Review?
There are two types of reviews you can get on Amazon: those for the items you sell, and those for the buying experience. They're both important and you...
Fri, 25 Sep, 2020 at 1:08 PM
Best Feedback Solicitation Email Practices
To get the most out of your feedBAKER tool, it would be super helpful to your Amazon business to read this article, it's got seriously amazing tips tha...
Fri, 25 Sep, 2020 at 2:47 PM
How smart tags work
When you are setting up your message you can make use of feedBAKER's unique suite of 'Smart Tags'. These tags allow you to take data from...
Fri, 25 Sep, 2020 at 3:05 PM
Campaign templates
In order to make getting setup on feedBAKER as easy as possible we offer a collection of Campaign Templates which you can use or edit to form your own winni...
Fri, 25 Sep, 2020 at 3:05 PM
Campaign goal types
Every campaign needs to have a goal. By setting a Goal Type for your campaign, you can track the success of your campaign better and avoid your customers ge...
Fri, 25 Sep, 2020 at 3:06 PM
Why are emails being bounced back by my buyer's e-mail service provider?
There could be many reasons why emails are being bounced back on Seller Central, the most common ones would be if your buyer's inbox is full or if they...
Fri, 25 Sep, 2020 at 3:07 PM
What does feedBAKER do?
feedBAKER is a feedback management application for Amazon. The software can be used for Amazon India, US, Canada, UK, Germany, France, Italy, and Spain. ...
Fri, 25 Sep, 2020 at 3:09 PM